Terms and Conditions

1. Introduction

These Terms and Conditions govern your access to and use of the Faiosa Farmpick Viands website and the purchase of our products. By visiting, browsing, or making a transaction through our site, you agree to be legally bound by these terms. They apply to all users including customers, visitors, and those interacting with our content or services.

2. General Information

This website is operated by Faiosa Farmpick Viands. Throughout the site, the terms “we”, “us”, and “our” refer to Faiosa Farmpick Viands. By accessing or using any part of the site, you agree to comply with the terms and conditions set out here. Faiosa Farmpick Viands offers this website, including all information, tools, and services available from this site, to you—the user—conditioned upon your acceptance of these terms.

3. Eligibility

By using this website and engaging in purchases from Faiosa Farmpick Viands, you confirm that you are at least the age of majority in your jurisdiction. If you are below the age of majority which is usually 18 years, you represent that you have obtained permission or consent from a parent or legal guardian to use this site and make purchases. Our products and services are intended for individuals who can legally enter into binding agreements under applicable laws

4. Products and Orders

Faiosa Farmpick Viands offers a curated selection of locally sourced and hygienically packaged ingredients including dried meats, fish, crayfish, and specialty spice blends. All product descriptions and pricing are displayed clearly on our website and are subject to change without prior notice. We strive to maintain accurate stock levels, but product availability may fluctuate due to seasonal supply or demand. In rare cases, items listed as “in stock” may become unavailable during order finalization

5. Payments

All payments must be completed at the time of purchase to ensure smooth processing and timely delivery. Faiosa Farmpick Viands currently accepts secure payment methods including:

Visa
Cash on delivery
Mastercard
Bank Transfers
Mobile Money (where supported)
PayPal (for eligible international transactions)

We prioritize your data security. All transactions are processed through trusted third-party payment gateways that use encryption to safeguard sensitive information. We do not store your payment details or card numbers on our site.

Your trust means everything to us—our systems are regularly monitored to maintain the integrity of your shopping experience.

Would you like me to tailor this for regional preferences or add visual icons for each payment method to enhance the layout? I can mock that up for your website design too!

6. Shipping and Delivery

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary slightly during peak seasons or promotional periods.

We currently deliver through reliable shipping partners including local courier services and national logistics providers to ensure safe and timely arrival of your package. For international orders, shipping is handled through trusted global carriers.

Estimated Delivery Times:

Local deliveries within the Ibadan: 2–4 business days
Regional deliveries All of nigeria: 5–10 business days
International deliveries: 7–14 business days, depending on destination and customs clearance.

Shipping Costs: Shipping fees are automatically calculated at checkout based on your location, order weight, and delivery speed. Any promotional free shipping offers will be clearly highlighted during checkout or communicated to you.

We’ll send you tracking details once your package is dispatched so you can follow your order every step of the way.

7. Returns and Refunds

We value your satisfaction and strive to ensure every item meets your expectations. If you’re not completely happy with your purchase, we’re here to help.

Return Window: You may return unused, unopened products within 2 days of delivery.

Refund Conditions: To be eligible for a refund:

Items must be unused, unopened, and in original packaging
Returned products must be in resellable condition
Perishable goods or opened food items are not eligible for return

Return Request Process: Before sending any item back:

Contact our support team with your order number and reason for return
Wait for return approval and instructions from our team
Pack your item securely and ret urn within the specified time window

Refund Method: Once your return is received and inspected, we will issue a refund to your original payment method. Refunds may take up to 5–10 business days to reflect depending on your bank or payment provider.

8. Intellectual Property

All content featured on this website—including images, logos, product descriptions, packaging designs, advertising visuals, and branding elements—is the intellectual property of Faiosa Farmpick Viands. These materials are protected by applicable copyright, trademark, and design laws.

No part of this site may be copied, reproduced, distributed, or used in any form without prior written permission from Faiosa Farmpick Viands. Unauthorized use may lead to legal action under relevant jurisdictional laws.

We take pride in our culturally authentic designs and original product presentations. Respecting this creative work helps us continue delivering quality and value to our customers.

9. Limitation of Liability

Faiosa Farmpick Viands shall not be held responsible for any indirect, incidental, special, or consequential damages that may arise from the misuse of our website, products, services, or the inability to access them. This includes—but is not limited to—loss of profits, data, business opportunities, or reputational damage resulting from service interruptions, delays, errors, or product usage.

All content and offerings are provided “as is” and “as available,” without any warranties, express or implied. Users assume full responsibility for their use of the website and the products purchased.

10. Changes to Terms

Faiosa Farmpick Viands reserves the right to modify, update, or replace any portion of these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this page periodically for updates.

Continued use of the website following the posting of changes constitutes your acceptance of the revised terms.

11. Governing Law

These Terms and Conditions, along with any transactions or disputes related to the use of the Faiosa Farmpick Viands website or its services, are governed by the laws of Nigeria. By accessing or engaging with our platform, you agree that any legal matters will be resolved under Nigerian jurisdiction, in accordance with its applicable laws and regulations.